Frequently Asked Questions
How much do you charge for shipping?
The nominal fee of $3.95 covers materials, postage, and a small handling charge. Sunshine Products USA ships your order FREE via USPS 1st Class Mail service when the total is over $50. We ship to residential, commercial, PO Boxes, military addresses (APO) and Internationally.
Please Note: International orders require customs forms declaring package contents and valuation. Please do not ask us to falsify this document. We are proud of our reputation for honesty and integrity.
The following expedited shipping services are available for additional fees:
Tracking is not available on USPS 1st class or Priority Mail services.
Standard UPS Ground shipping rates will apply to all wholesale orders.
I want to have an item specifically made. In other words, I see an item offered by Sunshine Products USA, but I need you to customize it. Is that possible?
Yes. Custom orders are our specialty! Call us at 800-416-8645 to discuss your needs.
I love your products and appreciate your great customer service. Where can I post a customer comment or write a review?
We do not have a review feature setup on the site. Send us your comments and they will be posted here.
Frank- I received the order today. Thank you soooo much. It is exactly what I wanted. I appreciate the promptness. Kristine
I received the engraved toothpick holder. Thank you again for fixing this problem so quickly and amicably.
I received my order on Friday! Thank you for the phone call. I was getting worried that something had happened to you because you have such a good reputation at edcforums. I didn’t take into account the holidays – perhaps a sign that I work too much…. Great product, awesome quality! I most definitely will be a repeat customer. Thank you.
I want to thank you for the shipment of the pocket tooth pick holder that
I just wanted to thank you for the great service. The quality, fit, finish of your products are second to none! I cannot believe how tight the tolerances are. True craftsmanship bordering on genius. The two Titanium products I ordered from you are outstanding (cash can & battery holder). Love the light weight and toughness of the Titanium. The fit and finish is also outstanding. Love your products and hope to place another order soon.
Wanted to let you know the titanium pill fob with engraving was perfect! Good choice on the font. Thank you for the good workmanship and super quick package delivery.
Thanks again for the rush order, Frank. I know you were busy with other projects and I really appreciate everything you did to get mom's present in the mail on time. I'm sure she will love it.
All the best to you and yours,
Thank you, Frank. Will definitely be checking up on your website for future products! I REALLY think you all have some very interesting and useful EDC items!!! Keep up the great work!
I just wanted to let you know that I received my Copper Toothpick Case today for my husband's anniversary gift. I LOVE IT!!! The engraving is beautiful! It's the perfect gift for our 7th anniversary! I can't get over how quickly I received it. Thank you so much. I definitely know where to get my future anniversary gifts. I can assure you that I will be referring all my friends and family to you as well. Thanks again!
Please send additional questions, and we'll post the answers. Please Contact Us.
Money Back Guarantee If You Don't Absolutely Love Your New Gadget, Return It for a Prompt and Courteous Refund. No Questions Asked.
All of Our Machined Products Are Crafted With Pride in the USA.