Frequently Asked Questions

How much do you charge for shipping?

The nominal fee of $4.95 covers materials, postage, and a small handling charge. We ship to residential, commercial, PO Boxes, military addresses (APO) and Internationally.

Please Note: International orders require customs forms declaring package contents and valuation. Please do not ask us to falsify this document. We are proud of our reputation for honesty and integrity.

The following expedited shipping services are available for additional fees:

United States:

• USPS Priority
• USPS Express Mail
• UPS Ground
• UPS 2-Day Air
• UPS Next Day Air

International:

• First Class: $18.00
• Priority: $40.00
• Express: $75.00

Tracking is not available on USPS 1st class or Priority Mail services.

Standard UPS Ground shipping rates will apply to all wholesale orders.

I want to have an item specifically made. In other words, I see an item offered by Sunshine Products USA, but I need you to customize it. Is that possible?

Yes. Custom orders are our specialty! Call us at 800-416-8645 to discuss your needs.

I love your products and appreciate your great customer service. Where can I post a customer comment or write a review?

We do not have a review feature setup on the site. Send us your comments and they will be posted on our Testimonials page. Thanks!